FAQ

Yes! In fact, we recommend reservations for all infant care due to limited space in the Wanna Play nursery. Reservations may be made for infants 17 months and under. However, in consideration of other families needing service, if an infant does not arrive by their reserved time, that time slot will be released to another family. Families who fail to cancel a reservation at least 24 hours in advance are at risk of losing the ability to make reservations and will be on a drop-in basis only.

Wanna Play Playcare is all about flexibility. Our programs are tailored to your family’s needs, whether you’re looking for occasional drop-in care, flexible full-time care, flexible preschool, after-school care, and more!

We care for children 6 weeks to 12 years old and design activities to help kids at all stages of development learn and grow through purposeful play. Our bill-by-the-minute system ensures you’re only paying for the care you need and not a minute more.

We understand that being away from their parents can be difficult for a child, and our childcare professionals are experts at helping children transition to a new environment. Our staff is sensitive to the needs of each child who visits our playcare centers; whether it’s their first visit, or they are simply having a challenging day. Children who struggle with separation anxiety will be offered hugs and reassurance. We can help children redirect their attention to something that interests them and sparks their curiosity. It may take a few minutes, but most children settle in quickly and are on their way to a new adventure in no time!

No appointment necessary, but we do accept reservations if you want to be sure to have a spot open for your child. You’re also welcome to call or drop-in to see if a last-minute spot is available. Reservations will not be held beyond the reserved time. If you are concerned about your child transitioning into the playcare, you are welcome to call your playcare to find out what are the best times to come when it may not be as busy.

Every Wanna Play Playcare center is designed to allow for easy observation from the front reception, and you are welcome to view from the observation windows. Even our changing station is designed to provide discretion, but also visibility from the observation windows and main floor. You may stay for a few minutes, but keep in mind your child may interpret this as a “play date,” and it could result in a more difficult separation for them when you leave. Parents who wish to stay for an extended period will be asked to undergo a DFPS criminal background check for security purposes. You can always feel free to call and check on your child anytime! If we miss your call, it is because we are serving another client. We check voicemail regularly and will return your call as soon as possible.

All you need to provide is spare diapers and at least one change of clothes along with a sealable plastic bag for soiled garments.

We are happy to help your child transition to the potty! We maintain a potty-training record for each visit and will take them to the potty every two hours or less as needed. Bring pull-ups and at least one change of clothes with a sealable plastic bag for soiled garments. They are training after all, and despite our reminders, children will sometimes be preoccupied playing and forget to let us know they need to potty.

Although socks are permitted, we find that without socks, children are less likely to slip on the floors, and so we prefer that they are not worn. Children’s shoes are not permitted beyond the interior door. You may leave your child’s socks and shoes in the cubbies at the front reception or keep them with you.

No, we ask that cell phones be left with their parent/guardian. If you would like to check in with your child, we are happy to provide our phone so that they may speak to you when you call. State licensing limits screen time to two hours per visit. We offer Kindles for Kids on a scheduled basis as well as Wii Dance and movies.

For safety reasons, we ask that children do not bring toys from home. Games or videos that we have not screened will not be allowed.

We serve complimentary snacks of cheerios or animal crackers with water in between meal times, but you are welcome to send a snack from home with your child. We ask that you please do not send any peanut products for safety reasons.

We take food allergies and sensitivities very seriously, and they must be documented when you enroll your child. Please be specific as to what foods your child is allergic to. We also provide a column on our Meal Preference list at the time of check-in for you to notate allergies. A child with food allergies will be identified with a special Allergy Alert bracelet, as well as a sticker next to their name tag that identifies their allergies. Please provide snacks and meals for your child if they cannot eat the food we provide. Their tag will be clearly marked “HOME FOOD ONLY!”.

Our rates vary by location and services, but you can view them on our locations pages.

Hours also vary by location, but you can view them on each location page.

Yes! We’re proud to provide families with weekend playcare options as well as regular weekday care. We even offer extended evening hours!

You are welcome to call to schedule a tour or stop in. Please note that our focus is on the care and safety of the children, so it is best to avoid stopping in during busier times.

Visit the location of your choice to register now or request an infant reservation.

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